ASROCK Socket TR4 AMD X399, with Chips ATX Gaming Motherboard X399 Phantom Gaming 6

Don't expect to game off this.. I get it. Huge CPU and very awesome motherboard.. This motherboard is the BEST for the threadripper gen 2 in my eyes as overclocking and consistency was fantastic!!! If it wasn't for the lack of PCI ports... I'd say this motherboard would be all 5 stars

I really want to like this motherboard. For the price on an x399 board, it seems like a good value. If I was only running one monitor on HDMI, I'd be pleased, because that is how I am having to run it now, and it's running just fine, no issues there. Really fast with a 1950 Threadripper and 32G of Corsair memory.However, that is not the setup I'm supposed to have. I have 3 27" Asus 4K monitors. On my previous motherboard I had them connected to a Geforce GTX980 via Displayport cables, and it was working just great. However, once I put this motherboard in with that card, the issues started.Trying to set up Windows 10 was when I first noticed the problem, and it took a while to figure out what was going on. With all 3 monitors connected via Displayport, I could see the BIOS, and I could get started on Windows install, but it seemed as soon as actual drivers started getting installed it would go to a black screen. You could still see hard drive activity, and hear the various sounds that take place during a Windows install, just no display on screen.At first I thought things were hanging up, and then paying more careful attention realizing it was a displayport signal issue. Of course, normal troubleshooting you start scaling things back that are attached to the system trying to eliminate the problem. I ended up going to one monitor, connected via HDMI cable (and the graphics card has only one HDMI port) and that resolved being able to see what was going on. Windows was running just fine.Hours were spend ensuring all drivers were correct and up to date. Reseating graphics card, checking cables for firm connections, the whole gamut.So, I started thinking perhaps there were some compatibility issues with this motherboard and that older Geforce GTX980 card. The card still holds it's own with most things these days, so I was a little disappointed, but decided might be time for an upgrade. To maximize compatibility with an AMD based motherboard, I decided this time on a Radeon RX 5700 XT. Surely this would resolve the problem.Sadly, the same exact issue exists with this card as well, with no signal getting to the monitors via Displayport. At this point, I know it has to be something with the motherboard (or more likely some BIOS setting), as I now have tried two known working graphics cards.I had a Displayport-to-HDMI converter piece on hand and decided to try that to see if I am getting ANY signal out of the display ports. Some success there, I was able to get 1080p out of all 3 display ports with that converter. The converter however is only an HD 1080p converter, so of course that was all getting out.So now I have narrowed it down to it being an issue with 4K signal out of Displayports. Keep in mind again, the 4K out on both video cards is definitely working on another motherboard. This is related to THIS motherboard only!I've searched through the extensive settings in BIOS, as at this point I really feel there is probably a setting somewhere that is causing the issue, I just don't know what it is. Extensive searching online, I haven't come across anyone else having this exact issue that I can find.So last resort, I sent a support ticket to Asrock. Took nearly 36 hours to get a response, and despite my well detailed explanation of the problem, all I got was a generic response, complete with photos, on how to troubleshoot a motherboard that won't POST. It seemed they didn't even read my support ticket. I replied back and still waiting for a response.If anyone reading this has an ideas of things I can try I would be eternally grateful if you could reply to this.At this point, I am stuck with a workaround and have ordered some 4K Displayport-to-HDMI converters so I can at least use all 3 monitors again. I edit video and photos and need the screen real estate.My bottom line, I'm regretting not buying an x399 Asus Motherboard. My old board was an ASUS and served me well and still working good (going to put it in a machine for a friend).UPDATE 8 months later: As of yet I STILL never received another response on that ASROCK support ticket. For that reason alone I'll never buy another ASROCK product. I ended up a work around using 3 Display port to HDMI 4K converters. I should not have to do that as they should work straight display port. But, it's been stable like that ever since and works and the monitors are getting their full 4K signal. I don't really overclock beyond their own software basic OC. It's been stable ever since and I leave my PC on 24/7. Other than that one issue I detailed above, I really don't have any complaint on functionality. I just know when there is a problem my only recourse will be to replace the board since their support is absolute crap.

Bought this with intent to stick a 1920x in it, I've used ASRock motherboards before, and I'm not sure I'll ever switch. I ended up doing this mobo with 64GB of Mushkin Silverline 2400 ram (note this ram isn't on the QVL but it works fine for me and runs at the intended speed in quad channel), a threadripper 1920x, Noctua U14S TR4-SP3, and a Fenvi NGFF m.2 WiFi kit, and I couldn't be happier with my build. If you're worried about a DOA board, or even incompatible RAM, you now have a little more insight on what to buy.

Built a new system with this ASRock X399 Phantom Gaming 6 motherboard including 850 watt CORSAIR HXi Platinum + Certified PSU, 2950X Threadripper CPU, be quiet! Dark Rock Pro TR4 CPU Cooler, 16GB ASRock approved RAM and ASRock approved 1TB Samsung EVO SSD.First hint of trouble was a fail/reboot during initial Win10 install from USB drive.After reboot and Windows install completed, I installed the current ASRock factory drivers from their website and Win10 updates from MS. All was good till I played some Youtube videos about 20 min after install, every time during playing videos the computer would hard freeze requiring long press of power button to restart. Also hard freeze on games that would tax the 12 core/24 thread Threadripper CPU. After contacting ASRock "tech support" by email- here's the almost comical response I got from them "please remove the motherboard from the case and try to reproduce the problem"! Exactly what would that prove... that the case is the problem? In my email I told "tech support" they the CPU was running at 35C when it froze so it's not a heat related issue. Guess they don't read the details for the complaint?After a couple of days of online research and all failed attempts at a fix, I found a single post mentioning to set the CPU voltage to manual in the BIOS vs. the "automatic" default setting. I was skeptical but I had nothing to lose since the computer was basically useless at this point. After trying 1.25 volts and no boot, I bumped the CPU voltage to 1.35 volts and the computer booted properly. I tried several Youtube videos and no hard freeze, we tried several games... no freeze. I loaded a almost two hour long movie and let it play and no freeze. We used the computer for another day or so and it only froze up one more time. At this point the computer was much more stable, but it shouldn't have even froze even one time in one day of use. Considering all the remedies I tried to finally get this motherboard close to stable I was very disappointed that it was still freezing on occasion. I finally decided I was not going to invest any more of my time and effort because I'm not a beta tester who got a free motherboard- I paid good $$ for this board and needed something stable that will function properly 100% of the time.I got the Amazon OK to return this motherboard to the seller, but I still needed to get one that would work with the new components I had just purchased (listed above). I researched all the current X399 chipset motherboards available and ended up buying the ASRock X399M Taichi motherboard (the more compact MATX version of their full ATX size X399 Taichi motherboard). Using the same exact components I just removed from the failed Phantom Gaming 6 motherboard I built the new system using the X399M Taichi motherboard. I didn't even wipe the Samsung EVO SSD with the previous Win10 install (I figured same X399 Chipset on the new MB as on the Phantom 6 Gaming MB so it might boot?), I just installed it on the new board along with the other components and to my surprise it booted to the "setting up components" screen for about 3min then Win10 rebooted and then launched itself and ran flawlessly! I immediately played several Youtube videos and even that same two hour movie that continuously crashed the Phantom Gaming 6 MB, but this time without a single freeze up or problem. As a matter of fact- over two days of testing no problems at all playing games or running any apps with the new motherboard. FWIW- I didn't even update the drivers from the Phantom Gaming 6 motherboard or the BIOS on the new motherboard or adjust any BIOS settings... It's completely stable right out of the box using all the components and OS from the buggy Phantom Gaming 6 motherboard.Unfortunately, IMO the X399 Phantom 6 gaming motherboard is not stable at this time with the current BIOS ver. 1.30. If ASRock can fix that issue it "could be" a great entry level motherboard with it's tons of USB ports, dual LAN, three M.2 ports, etc.. but until they prove it's good to go... my advice is get one of the more mature boards like the ASRock Taichi X399M (https://www.amazon.com/gp/product/B079Z8W61Z/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) with updated BIOS and drivers.

Avevo una alta opinione di Asrock, visto il glorioso passato con AMD, ma mi sono dovuto ricredere. Inanzitutto, questa è una scheda madre per Threadripper a metà, visto che non supporta la serie WX a causa della pochezza delle fasi di alimentazione non in grado di reggere CPU con TDP oltre i 180W. Non parliamo della scandalosa assistenza Asrock che non supporta neppure prodotti "vecchi" di 3 mesi (guardate su sito Asrock quanti aggiornamenti Bios per Ryzen 3000 su x470/B450 ci sono rispetto alla concorrenza e capirete cosa intendo), figuriamoci questa che ha già "un anno" e non è compatibile con nient'altro che Threadripper 1000 e 2000 fino al 2950x. Costa, o meglio, costava poco quando l'ho presa, ma poi ho capito perché. Evitate e prendete altro.

Leider hat es der Hersteller seit zwei Jahren nicht geschafft neue Treiber für das Board bereitzustellen. Auch gibt es keine Updates für das Verwaltungstool "Phantom Gaming". Zukünftig werde ich kein Asrock mehr kaufen. Asus z.B. hat da einen wesentlich besseren Support.

Hallo,hatte mir das Board gekauft da ich auf der Suche nach einem "günstigen" TR4 Board war.Betreibe einen 1920x@4Ghz (1.25Volt) und 4x8GB Gskill Flare X 3200 cl14 (1.38Volt) auf dem Board.Habe am Anfang eine Mischbestückung beim RAM betrieben, welches leider zu Freezes und Bluescreens geführt hat. (sollte man auch nicht unbedingt so betreiben)Das Fehlerbild stelle sich im folgenden dar:-Memtest64 lief bei mir über 24h Fehlerfrei durch (also bin ich nicht von Problemen mit dem RAM ausgegangen)-Prime95 lief auch über Stunden FehlerfreiSobald man Prime95, Aida64 Stresstest oder andere intensive Anwendungen beendet hatte und keine Last mehr anlag kam es zum Freeze oder Bluescreen. Das ging sogar soweit das selbst das Bios eingefrohren ist.Dachte erst vlt ist mein älteres Antec 650Watt Netzteil nicht mehr so Fit und habe es durch ein 850 Watt Seasonic ersetzt, leider ohne Besserung. Für mich war klar das wird ein Boardfehler sein und wollte es eigentlich schon umtauschen. Habe mir dann die "Mühe" gemacht und mir ein zweites Paar Gskill Flare X bestellt. Dieses RAM Kit wurde für die 1Gen Ryzens optimiert und besitzt Samsung B Dies.Seit dem läuft der PC stabil und das mit 4GHz und RAM@3200er cl14.Fazit für mich, das Board ist okay wenn man den Richtigen RAM findet. Leider ist die Supportliste recht dünn.Die Flare X stehen gar nicht dabei. Ich denke wenn man B Dies hat sollte es kein Problem geben.

Es ist wie es ist das Kunden-Interesse von Asrock endet an der Kasse, über die Jahre gab es kaum reellen Support und hier haben wir die Krönung. Wer das Bedürfnis hat seine 8 RAM Bänke voll zu bekommen dürft massive Schwierigkeiten bekommen denn die in der Kompatibilitäts Tabelle gelisteten RAM Module gibt es größtenteils entweder so in Europa gar nicht oder sie sind kam zu finden! Bei mir stecken 8 Stück G.Skill Aegis DIMM Kit 8GB, DDR4-3000 und werden im Bios auf Lausige 2133 MHz gesetzt

À part le fait qu'elle prend des CPU TDP max 180W (exit les models ***WX) et que le socket TR4 n'aura duré que deux générations avant d'être remplacé par le TRx40, très bonne carte mère reconnue sous Linux (le drivers pour le port 25GBase-T n'est peut-être pas dispo sur toutes les distros), composants à priori solide*, pour une MB "premier prix", elle est plus que complète.Bref, plus d'un an et demi après, je ne regrette pas mon achat pour équiper une WorkStation (juste déçu par le changement de socket des Threadripper après 2 générations, mais ce n'est pas la faute d'ASrock).Bref, après des déceptions avec d'autres marques, ASRock me prouve encore une fois que je peux leur faire confiance.