i used this cooker for 1st time & its lid has got got stucked very badly not able to open the LID. tried to open it but unable to yet. please advise?

Do you have a picture. Normally I just pull the button back and turn the lid to the right and it opens.

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Pressure Cooker, Secure 5 Neo 4 L Pressure Cooker, 5-security systems, 2 cooking level, P2580400- Silver

Product ID: 249784392

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Details

Brand
Tefal
Capacity
4 Liters
Material
Plastic steel
Colour
Silver
Finish type
Metallic

⚡700W power efficiency

🔒5-layer safety system

♨️2 precise cooking levels

Description

🔒 Cook smart, cook safe, cook like a pro!

EFFORTLESS CLEANING - Dishwasher-safe design (except valve & seal) for quick post-cook cleanup
NUTRIENT RICH COOKING - Dual cooking levels preserve maximum flavor and nutrition
ONE HANDED CONVENIENCE - Smart automatic locking mechanism for easy and secure opening
UNIVERSAL COMPATIBILITY - Works seamlessly on all hobs, including induction
UNMATCHED SAFETY ASSURANCE - 5-Security System ensures worry-free pressure control every time

The Tefal Secure 5 Neo Pressure Cooker combines advanced 5-layer safety technology with versatile 2-level cooking to lock in nutrients and flavor. Compatible with all stovetops including induction, it offers a 4-liter capacity powered by 700 watts for efficient meal prep. Designed for busy professionals, its one-handed automatic locking and mostly dishwasher-safe parts make cooking and cleanup effortless.

Specifications

Brand	Tefal
Model Number	P2534250
Color	Silver
Product Dimensions	44 x 33 x 20 cm; 3.14 kg
Capacity	4 Liters
Power / Wattage	700 watts
Voltage	220 Volts
Material	Plastic, Stainless steel
Auto Shutoff	No
Special Features	One handed
Item Weight	3.14 Kilograms

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