The Health Care Data Guide: Learning from Data for Improvement 2nd Edition
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The Health Care Data Guide: Learning from Data for Improvement 2nd Edition

4.4/5
Product ID: 348121283
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4.4

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R**D

The QI. bible

This is an outstanding book for anyone interested in quality improvement. I use it regularly in my work as co-editor-in-chief of the journal, Pediatric Quality and SafetyRick McClead MD MHA

J**N

missing a key Figure

I purchased the Kindle edition primarily to fine tune how I set up and interpret statistical process control charts. Unfortunately, the figure that lists and depicts the five rules for healthcare improvement, Figure 4.4, is missing. In its place is a figure showing FPO, which I believe means For Print Only. The text does not otherwise state those five rules. I immediately returned my digital purchase.

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Good experience, but the tracking updates could be better.

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Best international shipping I've ever tried. Worth every penny!

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Customer service was outstanding when I had questions about the product.

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