Operational Risk Management in Financial Services: A Practical Guide to Establishing Effective Solutions

Elena captures the essence of Operational Risk Management on her book, from foundational concepts she builds up in reference to how a Operational Risk Management Framework operates, I found extremely useful and eye opening her explanation about roles and responsibilities of 1st and 2nd line adding clarity to the existing blurred line, in addition to the core content, Elena also goes above and beyond recommending complementary reading that adds up to her book content. Excellent referential text for Operational Risk Management practitioner, a must have with no doubt.

This is one of the best guide books for all Operational Risk professionals out there, trying to strengthen and build up their knowledge on Risk Management. The author made it easier to understand the complex facets and provided concrete examples/cases.Given years in this field, this book helped me gain more appreciation with the usual tasks I am conducting.I will definitely recommend this book to anyone who wants to have a good read.

Excellent resource for operational risk practitioners! Simple, practical and easy to follow.

This is the book that, in my opinion, everyone who works in the area of operational risk, should read.The author shares generously her extensive experience in global systemically important banks to help the reader understand in detail operational risk. The book covers almost every aspect of operational risk and contains solutions and implementations about: risk taxonomy, 3 levels of defence, risk events (from identification to root cause analysis), RCSAs, risk assessments, KRIs, risk scenario analysis, risk appetite, risk reporting, risk training, risk culture, maturity assessments and operational resilience. The book is easily readable, eloquent, clear, coherent and involves no math. At the beginning, a blueprint of a risk governance framework is given.What I liked most about the book was:- The large number of citations to frameworks,interesting articles and regulations- The results of industry studies that can be used as a means of benchmarking- The best case practices and common challenges, as well as the reflective questions that are cited at the end of every chapter, which summarises the main ideas.Above all, it is a book that will really make the reader think and will give him/her tons of new and out-of-the box ideas. I highly recommend it.

Recently entered into the world of RCSA and this book is easy to digest, written in a really nice style.

Recommended. Well written. Informatove for anyone working in the area and/or willing to get a good overview.

Great reference for all elements of the operational risk framework.

The book is great and easy to follow. It has great references for further reading. The structure of the book allows you to follow a step by step process in implementing your Framework.

I bought this in preparation for my new senior role in Governance and Assurance. I now feel well equipped with the book in my tool kit. Everything is explained in accessible terms and brings the true meaning of operational risk management to life. I have recommended the book to three of my new colleagues and I’m sure I will be referring to it in years to come. Thank you Elena for such an insightful book