Livescribe Echo 2 Black Digital Smart Pen | Bluetooth | Wireless | iOS, Android, Mac, Windows | APX-00043

Great for students, small children and adults that write and dictate. Really simple to keep nites and transcripts.

This is truly a remarkable product! I originally got one for my daughter when she entered college to help her take notes during lectures and I was so impressed I got a second one for myself. As a physician, I go to a lot of medical lectures and presentations. This system enables me to record the lecture and take notes which link the recording to the written note. The notes and the recording are transferable to your computer or laptop go back at any time and review your notes and play back portion of the lecture which was taking place as you were writing the note. The note pads are proprietary but not unreasonably priced. If you have the need to take notes during any type of lectures or presentations this will truly be a game changer for you.

This product failed to meet even the most basic of expectations. Visually, it's an eyesore, resembling nothing more than shoddy, low-grade plastic. Its monotonous black color scheme only exacerbates the frustration by making the on/off switch virtually impossible to locate.While the pen itself performs adequately on paper, attempting to sync it with any device is an exercise in sheer torment. In a world where owning multiple devices is the norm, the fact that this pen can only connect to one is utterly absurd. Furthermore, the requirement to keep the Livescribe app perpetually open for connectivity is a monumental inconvenience.As for the app itself, it's an unmitigated disaster. The delete function operates sporadically, and the live feed displays nothing but incomprehensible gibberish. Adding insult to injury, the desktop app is completely non-functional on my Mac, with customer support nonchalantly suggesting that I downgrade my operating system as a solution to their own incompetence.Their documentation is an insult to the intelligence of their customers, providing nothing beyond the most rudimentary of instructions. Consequently, I found myself constantly badgering their customer support for assistance.The lone redeeming quality in this entire debacle was the commendable responsiveness of their customer support team. However, this feeble silver lining was not nearly enough to salvage the abysmal experience.In summary, this product is an absolute travesty and unequivocally not worth the exorbitant price tag attached to it. Save yourself the anguish and seek out a more competent alternative.

I love the Livescribe products and have used them since 2010. However, this is my 3rd pen. I agree that it is easier to hold and does a great job in transcribing. However, I use it teaching an online math course. I am teaching a new course this time and was working hard to get all of the lessons recorded and updated to the learning management system we use at my university. I used the pen a lot in the first month I had it and thankfully was able to return it to Amazon in the nick of time. I had 1 day to get it returned. I will order another one so I can complete the lessons for my course. With that said, I have twice reached out to Livescribe for help and they did not want to replace my pen. They wanted me to do all this technical stuff on my computer and send them files from my computer. I don't like that and when I sent them the email I included screenshots of the issues. My pen would upload the audio fine but when you tried to sync the audio on a Mac to the video file, it would say that the audio wasn't available. It was because I could click on it on my Mac and listen to it but it would never sync so the mp4 file could be used. The previous pen was the Symphony model and I loved it because you could upload the file as a PDF and the students could click ont he Livescribe player which carried them directly to the lesson. However, when I had an issue with it after using it for 2 years, because the warranty was out, they made a few suggestions and I tried them but the pen was still making stray marks all over the page. That's when I decided to buy the Echo 2 pen. This pen is much more difficult to get the pencast into a format usable by students. Livescribe needs to work on its tech support and they need to stand by their product. Of course, my pen quit 1 day before the deadline for returning it to Amazon. I plan to email back support and let them know how unhappy I am with that portion of the company. Livescribe no longer owns the company but sold it to Anoto which is the company that developed the dot paper for the pen originally so I'm sure they don't have a lot of interest into putting anything into the product. As I said, when the pen works, it works great.