Dell OptiPlex RGB Desktop Computer PC, Intel Core i7 up to 3.8GHz, 16G RAM, 512G SSD, New 22 inch FHD LED Monitor, RGB Keyboard and Mouse, RGB BT Sound Bar, Webcam, WiFi, BT 5.0, W10P64 (Renewed)

I'm a PC gamer and have a nice expensive set up, well my 6 year old likes playing on mine but wanted his own so I purchased this bundle as an inexpensive beginner set up of his own.Starting off I wasn't impressed my the tracking of the package and it was a day later than the 2 day expected delivery window, which was frustrating but not a big deal.Finally when the package came I opened the box to set it up for my kiddo only to notice that the monitor that was supposed to come with the bundle was nowhere in site. All other parts were there except a monitor, monitor power supply. It even came with an HDMI/monitor adapter just not monitor. I reached out to the seller (via Amazon) and am waiting for a response. I then began to layout and hook up the equipment I did receive. Monitor and everything turned on just fine but haven't been able to test it without the monitor. Also the sound bar came with a remote but it doesn't do anything. Haven't tried changing the battery yet since it came with the plastic battery disconnect that you remove so the battery ISNT dead before use. So we will see if that fixes it.Overall not impressed in the slightest by the company as of yet and haven't even began to test the tower for functionality. Would not recommend purchasing from this seller at all so far we will see how their customer service is when or IF I hear back from them.

Good product!

PC work really good for about three months now the power supply is dead. Contacted Astsys for assistance. Waiting for a response hoping the supply can be replaced or the PC replaced.Will update if I get any feedback from them.Update 1 April 2025Supplier eventually replied on the 22nd March. They wanted to give me a $20 refund or replace the defective power supply. I requested a replacement because a power supply is more than $20.They said they will send the replacement and update me when it has been shipped.I had to message to find why it is taking so long for them to reply asking me for the serial tag which I sent from the beginning.Worst experience purchasing on Amazon. This supplier sould get a zero rating.18th April 2025Do not buy from this supplier terrible service.They couldn't ship a replacement part so they offered a $30 refund to purchase on my own but only gave me $15.I have never had bad service on Amazon like this.I am still trying to get a refund to purchase the replacement power supply f Om this seller and I have had enough. Worst service.Do not purchase from this seller.

The best refurbished desktop computer I have purchased.

This is ridiculous your company sells non working items for your child to open on Christmas day. It is even more ridiculous your representatives have full transparency to see technical support was called on this issue of an item being dead on arrival, where a replacement was requested but denied due to no stock. So a refund was requested, item was sent back, but still no refund months later. Somehow they expect to have proof of this being dropped off months ago. Amazon really needs to do better

The idea was nice. A starter computer with everything our 6 turning into 7 year old could possibly need. He enjoyed the colors of the keyboard and the tower display. All he does on his brother’s computer is Roblox and Minecraft so we thought this amazon renewed product would suffice. Unfortunately that was not the case. What was supposed to be a pleasant birthday present for our son turned into a source of frustration for him as the computer would restart itself unexpectedly and constantly when accessing certain games within Roblox. It also would not run the Java edition of Minecraft- see the driver error photo attached. It would also constantly disconnect from our wifi and we would have to always troubleshoot to fix the issue, only to do it time and time again (See the second photo). After failing to find and update drivers the computer would allow and even running an Ethernet cable to the computer, we decided to return it as it still kept restarting. 2 stars given for ease of return. Label was provided. However You cant return to Amazon Fresh stores if that’s your preferred method of return like it is mine. This you have to return through UPS. Dropped off today- now waiting on refund.

I received computer and the first thing I’ve noticed was that the computer case was damaged. It looks as if someone forcibly tried to open it and ended up breaking it. Also the monitor shows a tinted-blue color that will not come out, even after making sure the VGA was fully in. I believe there may be a faulty graphics card. And may I add that this product stated that it was “Excellent - Refurbished”, it has hardware damage and came dusty as if the computer was stored away for a while.

I just bought this pc for my son , it was easy to install only one issue. The screw for the stand to monitor wasn’t the accurate size, but easy fix had one in my tool box. The pc runs smoother than I thought! My son only plays Roblox so I downloaded the game and tested myself, smooth as butter. This is the first day of having it, will keep you posted.