Question 1

if you can't use sand as a foundation how do you level the ground?

Accepted Answer

We have had our 24' round Intex pool for 13 years.  When we installed it, we used round concrete stepping stones at each leg.  We used a transit to level each stepping stone with a plus or minus 1/8" tolerance.  A LEVEL pool will last longer.  After we had leveled all the stepping stones, we filled the area with sand.  We used a LONG 2x6 on edge to squeegee the sand level with the top of the stepping stones.

We have replaced the pump several times.  We upgraded to a large sand filter and better pump and hoses.  NOT INTEX.  We needed to change all the fittings.  It was worth the cost to upgrage.  We also oversized both the pump and filter.

We only used a salt water system one time.  While I love the water feel of a salt system, salt is CORROSIVE!  I will not use a salt system again.

Our frame is showing some rust.  Expected wear after 13 years.

The vinyl liner has begun to fray as well, but that is an easy fix.  Amazon sells a blue vinyl flexible spray for $7.50 per can.  The blue matches the blue Intex vinyl well.  It took 2 cans to paint the top rails.

The prep time and expense is worth it to extend the life of your pool.

You said you can't use sand.  To protect the bottom of your pool liner, I encourage you to figure out how to get sand under your pool.  After 13 years, we still have our original liner and we have never had a hole.

Enjoy your pool!

Question 2

Is there a warranty with this pool?

Accepted Answer

Yes but GOOD LUCK. Intex is a crappy company to say the least. When you talk to their customer service you will speak with some woman in Bangkok or wherever that can  barely speak English. And when you ask to speak with a supervisor they straight tell you no.  This is NOT it just one phone call to the company mind you this was several due to my frame rusting out after only a year and a half with the saltwater system. Intex would not stand behind their product even after they  admitted that it should not of happened and that there must’ve been a fault in their coating. The frame was so bad I could literally push my finger right through it.  I asked if I could send them pictures of my issue and they said they have no way to receive them . Intex is a horrible company

Question 3

How can you hook up a vaccum?

Accepted Answer

Just going along with what Andy said, don't buy any anything from Bestway either. I purchased a damaged pool and they refused to stand behind their product. The rep put me on hold to contact their warranty dept, she came back and said, there's nothing they can do.  I asked for a supervisor, she said she was the supervisor.  Jack of all trades, I guess  Best pool I ever had was Summer Waves.

Question 4

Do I have to buy sand separately for the pump?

Accepted Answer

Yes. You can buy the sand at any pool supply store.

Item Weight	534 Pounds
Capacity	364 Gallons
Color	Gray
Item Shape	Rectangular
Material Type	Alloy Steel

Intex 32ft X 16ft X 52in Ultra Frame Rectangular Pool Set with Sand Filter Pump, Ladder, Ground Cloth and Pool Cover

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