--- product_id: 817062871 title: "Amazon.com: Small Business Cobranded Card" price: "FREE" currency: CLP in_stock: false reviews_count: 8 url: https://chile.desertcart.com/products/817062871-amazon-com-small-business-cobranded-card store_origin: CL region: Chile --- # Amazon.com: Small Business Cobranded Card **Price:** FREE **Availability:** ❌ Out of Stock ## Quick Answers - **What is this?** Amazon.com: Small Business Cobranded Card - **How much does it cost?** FREE with free shipping - **Is it available?** Currently out of stock - **Where can I buy it?** [chile.desertcart.com](https://chile.desertcart.com/products/817062871-amazon-com-small-business-cobranded-card) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Customer Reviews ### ⭐ Frustrating, Unreliable, and Completely Avoidable *by on Reviewed in the United States September 12, 2026* I am extremely frustrated with the transition of the Amazon Business card from American Express to U.S. Bank. American Express was excellent to work with. My experience with U.S. Bank so far has been the complete opposite.I never received the original replacement card after the switch to U.S. Bank. When I called to report that, I was told another card would be sent and that it would be expedited. Based on that information, I have been checking for it every day and expecting it to arrive.Today I called again and learned that the replacement card was actually sent by regular mail around September 1 and could take up to 15 days to arrive. When I explained that the previous representative specifically told me it was being expedited, the representative basically told me she didn’t know what the other employee had said or what was “in her head.”That is unacceptable customer service. If I had simply been told from the beginning that it could take 15 days, I would have understood and waited. Instead, I was given inaccurate information and have spent days wondering why an “expedited” card still hadn’t arrived.Meanwhile, my Amazon purchases have been getting declined, including purchases I urgently needed, such as study materials for an upcoming exam and food I expected to receive today.Then I learned that the card was being declined because I had missed a payment. The problem is that I have never been able to create or access my U.S. Bank online account because registration asks for my card number — and I still do not have the card.I was also told that U.S. Bank would not notify me about the missed payment unless I had previously set up alerts. Again, I cannot set up alerts because I cannot access the account without the card. The representative could not even set those alerts up for me over the phone.I had automatic payments set up with American Express and never had this problem. I immediately paid my entire statement balance over the phone once I learned what had happened, expecting that would restore my ability to use the account. Instead, I was told the payment will not clear until Tuesday, so I still cannot use the card.The whole situation is circular and incredibly frustrating: I cannot access the account because I do not have the card, I cannot set up alerts because I cannot access the account, I was not notified that a payment was due, and now my Amazon purchases are being declined because of a payment issue I had no reasonable way of knowing about.To make matters worse, when I switch an Amazon order to another credit card, items that were available for same-day delivery with the Amazon Business card suddenly become available only for delivery the following day. So I am losing Amazon card benefits because U.S. Bank has failed to provide me with a working card.I understand that transitions between banks can have problems. What I do not accept is failing to send the original card, giving me incorrect information about expedited delivery, providing no practical way to access my account without the physical card, and then penalizing me for a payment problem that resulted from that lack of access.Amazon and U.S. Bank need to fix this process. So far, switching this account from American Express to U.S. Bank has been a major downgrade in both service and reliability. ### ⭐⭐⭐⭐⭐ A Positive Update: Great Help from U.S. Bank *by on Reviewed in the United States September 8, 2026* OCT 5, 2026 UPDATE- U.S. Bank saw my initial review and a representative reached out to help resolve my account issue. Within a couple of days, the problem was completely fixed, and I can now access my account online with no issues. Francine was especially helpful. Very professional, and had excellent customer-service skills. She truly listened to my concerns, assured me that she would help, and followed through exactly as promised.If you are having an issue, I recommend contacting the main office directly. Based on my experience, I believe they will work with you to find a solution. Now that I have online access, I can see and take advantage of the great offers available, including discounts on office supplies, travel, and other stores.OLD Review Aug 2026........This transfer from AMEX to US Bank has been bizarre, and I honestly can’t understand why Amazon would move its customers to what feels like a lower-tier banking experience. I had never even heard of US Bank until my account was automatically transferred over.The card arrived pre-activated, which was fine. The problems started when I tried to log in, assuming my information from AMEX would carry over. I also went to the US Bank website to set up an account and ended up on the phone with customer service for at least an hour. The login kept erroring out, and I eventually learned I was supposed to have a PIN, but no one could tell me what it was.The bigger issue: I was told the phone number on file needs to be updated. I’ve had the same number for over 10 years. When I asked what number they had on file, they couldn’t tell me. When I asked to update it over the phone, I was told I had to do it in person.. at their nearest branch in North Carolina. I live in Texas. That is absurd!!I hope Amazon wakes up from this nightmare partnership soon, because they are going to lose a lot of loyal customers over this. Such a shame. ### ⭐ Worst customer service experience in my life from a trillion dollar company ! *by on Reviewed in the United States October 2, 2026* I have experienced the worst customer service of my life from a trillion dollar company.I spent almost two hours on Amazon chat and spoke with around ten different representatives. Instead of resolving my issue, they kept transferring me from one person to another. I eventually asked for a supervisor, but even the supervisor could not help me.I then called Amazon, hoping someone on the phone could give me a clear answer, but they could not help me either.My main concern started when Amazon changed my American Express card to a US Bank card without properly informing me. The card number also changed. When I later received an email from US Bank, I thought it was a scam because I did not recognize the card number and I did not even know that I had an account with US Bank.Because I was unaware of the account, US Bank charged me 44 dollars for a late payment.I then contacted Amazon because I have another Amazon Visa card and wanted to know whether that card had also been transferred to another bank. I simply wanted to avoid having the same problem happen again. After speaking with numerous representatives, no one could give me a clear answer.It is extremely alarming that a company as large as Amazon cannot provide its customer service staff with the information and training needed to answer such an important question about its own credit cards.Customers should not have to spend hours being transferred between representatives just to find out which bank manages their credit card account. This experience was frustrating, confusing, and completely unacceptable. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://chile.desertcart.com/products/817062871-amazon-com-small-business-cobranded-card](https://chile.desertcart.com/products/817062871-amazon-com-small-business-cobranded-card) --- *Product available on Desertcart Chile* *Store origin: CL* *Last updated: 2026-10-20*