EpsonExpression Premium XP-7100 Wireless Color Photo Printer with ADF, Scanner and Copier, Black, Small

I’ve had this same printer for a number of years and when it finally gave out, I bought another one. That’s my product review.This review is about customer service. I ordered my printer and it arrived in about 10 days.When it arrived I noticed that there was a gouge in the box and the installation software cd was smashed. The interior packaging was all intact and undamaged and the printer itself looked to be in perfect condition. When I went to set it up however, I kept getting an error code which suggested something was wrong with the ink carriage. I made numerous attempts to resolve this problem through firmware updates, software updates, and work arounds, but I always got the same error code and direction to restart the printer.So I repackaged the printer and returned it. The return process went pretty smoothly with one exception… the return policy requires that you PRINT a return label to return a printer that doesn’t print. The UPS store helped me out with this, and my account was credited in full within just a couple of days.I reordered the printer, it arrived in about a week and installed quickly and easily.

This thing is awsome. Set up had great guided step by step and the prinnter itself had great built in help and instructions. Working great for me Printing out my art work on CDs

I have owned this printer for 4 years. If you need to print less than 10 text-only pages per year, this may be an okay printer for you. Otherwise, avoid this printer (and all others like it) at all costs. If someone tells you they will pay you $1,000 if you buy this printer, do not accept it unless you plan to use it for target practice in which case that would be a great deal. Why do I despise this printer with such intensity? Why would I not recommend it, even to my worst enemy? Why do I waste time daydreaming about packing it full of Tannerite, pouring gasoline on it, setting it on fire, tossing it from the edge of the grand canyon and shooting it as it falls clumsily through the air?#1 - You will spend so much on ink that you may have to file for bankruptcy or at least apply for government assistance. Hundreds of dollars a year, easily.#2 - Want to print only black and white and have plenty of black in in the printer? No problem! Just make sure you buy all the color ink cartridges first. Seriously, while it is unreliable and inconsistent, 95% of the time it will not let you print BLACK AND WHITE ONLY unless the COLOR ink cartridges are plenty full. Hmmm... wonder why that is?#3 - Its wireless printing capabilities are completely unreliable.#4 - After a couple of years of use, the print is uneven, smearing here and there, random lines getting printed. In other words, quality is not great.#5 - It acts like it can be used to print quality photos. Maybe... just keep in mind the cost/picture is probably about $2 given the exorbitant price of ink and how much it uses.#6 - Multiple times when I have needed it most (like today), it has played trick #2 from above on me, putting me in a real bind.

I have to say that, at least so far, I'm pretty pleased with this new printer. I'm probably not the best judge because I made my last printer last for a LOOOOOONG time - like, at least 15 years. Seriously. So, there's a lot about this new printer that is probably blasé to most people, but it's a lot of fun for me. First off, the size really is great. My last printer was a wide-format printer that could print up to 11x17, and this one obviously can't do that, but I became like most people - almost all the printing I do now is Letter or 4x6. And this little guy does a great job. It's also much faster than my old printer, and I'm stunned how easy setting it up is and getting it to work with Apple products. The print quality is good, to my eye, though I did have one occasion where there was some streaking and I had to do a print head test and cleaning. It seemed early on in my ownership of this printer to have needed that, but it's behaved well since. Now, I have NOT owned it long enough to evaluate ink capacity, but for what little work I've given it, it seems to be doing pretty well.

Awesome printer! My girlfriend needed one to print out worksheet for her students as she is a teacher and this printer works amazing. It can print front and back and is very fast! I highly recommend this printer!

My first time owning a wireless printer this does it all ! You can print any documents from your phone I have an Apple product and MacBook computer so when researching printers this one came up at the top . It also had all the cartridges in the box which was a pleasant surprise to me ! The only issue I had was that the gray tray needs to be fully extended to print … that was my only issue setting it up . Great printer it scans , copies and has two tray compartments . I would recommend this printer for everyone to use on the family . See photo the gray tray needs to be pulled out to print !

I’ve been pretty disappointed with every flavor inkjet ever sold. Tried to swap back to a laser, but I live in an RV and it wasn'tlong before I was reminded there are limitations! I had a much larger Epson that refused to do any function properly-a huge brick. I was done with HP, and others, so decided to try this smaller Epson. So far it’s ability to print without producing origami as the output is amazing. Quality is good, communication between all devices (Apple & Windows) is seamless, set up was easy, it is a nice workhorse for the small footprint it has. Recommend.