HP Elite Desktop Computer Package - Windows 10 Professional, Intel Quad Core i5 3.2GHz, 8GB RAM, 500GB HDD, 22inch LCD Monitor, Keyboard, Mouse, WiFi (Renewed)

This is great quality. This is just like I use in office at work. It was just like brand new.

Great computer for the price.. no issues

I really debated on how many stars to give it. Yes, it was cheap. But still...probably 2.5 stars would have been more accurate. The computer did arrive more quickly than expected. That’s about the best thing I can say for it. There were problems from the start. Just getting it to boot up for the first time was a challenge. It would go so far and freeze. I’d leave it several minutes, but nothing short of the power button would work. After leaving it again and playing with it I was able to finally get it to boot up and go through set up. The mouse that came with it didn’t work, so I replaced it with a spare I had on hand. Once everything was set up I started taking a look at the software that was pre-installed. The first desktop icon I clicked on took a full 15 seconds to do anything. Internet Explorer, my preferred browser, wasn’t installed. I ate a leisurely lunch while it downloaded. Yes, it took that long. And before anyone asks, there is nothing wrong with my internet. I logged on to my Edward Jones account, but I didn’t have the patience to wait FOUR MINUTES between screens. There is software installed on the machine that I wasn’t expecting, such as Microsoft Publisher, Excel, and some second-class programs for opening pdf files, etc. Oddly, no Adobe Acrobat Reader. The machine is obviously used, which I knew when purchasing, but it feels like the previous owner’s data files were wiped out but their programs left in place. It’s not worth the hassle to return the computer, so I’m going to start stripping out the unwanted programs, give it a thorough going over to make sure there are no unwanted “gifts” on there, and see if I can’t get the speed up to at least close to where it should be. But this should serve as a caution to other buyers that they’re probably not going to receive a machine likely to work satisfactorily out of the box.UPDATE - One day later and the keyboard has quit working.UPDATE - I have revised the rating to 1 star. The problem with the computer involved corrupt Windows file. We removed Windows entirely and replaced it with an updated version that actually works. The keyboard is hopeless, and has just been pitched. Even a cursory check of this machine by the seller would have revealed profound issues. I’d strongly recommend avoiding this seller altogether.

You get what you pay for in all reality. The monitor doesn't have sound but the PC tower does but its not the best quality. Be warned this PC is not able to upgrade to the new Windows 11 that is being pushed out in a few months. Now I will be completely honest, the biggest issue I've had is that for the reset the computer requires when setting up it took SEVERAL hours. But after it works much better.

I purchased this Refurbished Desktop computer package deal for a 67 year old friend of mine, this is his first computer. This is still an ongoing project due to scheduling, but within about two hours it was up and running with out any problems, I could have completed the actual set up quicker, but he took the opportunity to change cell phone providers while I was there and that ended up taking three hours. I am please with how well it operates and its ease to set up. I would recommend this product. I don't know if I would recommend training a 67 year old on their first computer though. ( it will be worth it )

Update, a month later and we finally have a fully working computer. 3 stars, because they did finally send us the correct cord.Power supply has a short. I contacted the "24/7 email service" and was asked to send a picture, not sure how to photograph that. Sent a return email and I'm not getting a response. Phone number in paperwork rings to a financial service. I'm packing it up and returning tomorrow if I don't get a response by then. Too bad, very easy problem for them to fix, but they don't seem interested.

This PC setup arrived today. The packaging was well thought out and my unit arrived in perfect used condition.Much to my surprise, the PC system that arrived is the HP Elite CPU. Here are the specs:Device name DESKTOP-HFIPP09Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHzInstalled RAM 8.00 GB (7.88 GB usable)Device ID BB5C2508-175D-4ED2-9388-547F98EF144DProduct ID 00330-80000-00000-AA362System type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this displayThe display that arrived is ASUS brand, and complements my ACER monitor perfectly for a dual monitor setup.After unboxing everything, it only took about 1.5 hours to get the system up and running!!So far so good, and in the event of any future issues, then there is a well put together warranty repair page that can be returned along with the system.I am very pleased with what I unboxed today, and am having fun already.Definitely look at this company and this product. Don't over spend on tech!!!!

I bought this to use at my mother's house in Florida when I go to visit. I just returned from a two week stay.Upon opening the box it was perfectly packed. All items were there and in very good condition. Set up was simple and I was pleasantly surprised on it's performance. Very quick and the screen was exceptional large. I can honestly say, the computer worked better than mine at home LOL.Never had to contact the seller. Everything was exactly as described. Very good experience.Thank you United PC Tek. Great doing business with you and I shall recommend you to anyone who can not afford a brand new system.